Shipping Policy

We process and ship orders Monday through Friday. Products ordered by 3 p.m. CST will be shipped the same day if in stock.
Small items are shipped FedEx or UPS. Shipping costs are individually figured for each order based on a percentage of the products cost.

Shipping and Handling Rates

 Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only once for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to contact us.

Return Policy and Limited Guarantee  
Every product you buy from International Gifts  is backed first by the product manufacturer's warranty. International Gifts limited guarantee provides for either exchange or refund of qualifying merchandise. To determine if the product you wish to purchase qualifies for International Gifts limited guarantee or if other coverage applies please email us with details of your purchase and the problems you are having with the product. All emails will be answered within 24 hours. Software, consumables and some other categories of products that do not qualify for International Gifts limited guarantee have less extensive returns privileges and may be supported exclusively through the manufacturer's warranty. Please check the item listing for specific details regarding individual products coverage. Terms and conditions may vary by manufacturer, supplier or product. International Gifts will assist customers whenever possible in gaining satisfaction with product manufacturers. All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, all disks, registration cards, inner packing materials and other accessories and be received within 30 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by International Gifts or when the product manufactures or distributors return policies supersede ours.